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Sustainable growth always starts from within.
Creating an exceptional employee experience is the first step toward delivering exceptional customer experience.
How We Can Help
Employee Experience Benchmarking
Vision, Mission and Core Values Development
Internal Brand Perception
Employee Engagement Metrics & Net Promoter Score
Training & Development
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Client Impact Story
Increasing employee engagement through new programming
A $250 million logistics company was experiencing high leadership turnover, resulting in disgruntled employees and lower retention.
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Step One
Identify the Opportunity
This multi-generational family business cared about creating great experiences for employees and wanted to use data to gain a deeper understanding of how to engage their employees in a meaningful way.
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Step Two
Find the Solution
PATH set an Employee Experience Benchmark using multiple data points, including a company-wide survey that measured current engagement, ranking engagement predictors, and defining employee wants and needs.
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Step Three
Take Action
From our deeper understanding of the culture, we developed a Manager Training, a multi-channel communication plan to help build a better culture, and an Employee Reward and Recognition program that standardized the experience across all locations.
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Step Four
Understanding Impact
Our pre- and post-implementation analyses showed a 33% increase in employee engagement across the organization after the new program rolled out.